Auditing & Quality
Assurance.
CONTINUOUS QUALITY MONITORING.
Quality. Visibility. Impact. We’re only happy when we’re delivering real and lasting impact to our partners. That’s why auditing and quality assurance plays a pivotal role in each dealer relationship.
DATA-DRIVEN APPROACH.
Through a comprehensive data capture process, we continually monitor and analyse sales of policies and guarantees. Trends, patterns and forecasting algorithms can all be used to manage our combined Service Level Agreements and Key Performance Indicators, with remedial action plans devised and implemented whenever necessary.
COMPREHENSIVE REVIEW MEETINGS.
Regular monthly meetings and quarterly business reviews are a fixture of each partnership, giving the opportunity for in-depth health checks of sales performance, whilst providing a forum for open feedback, and creating the opportunity to identify and define training and support requirements.
COMPLIANCE & REPORTING.
As you would expect, compliance is central to GardX Assure. We provide detailed TCF (Treating Customers Fairly) reporting, offering in-depth analysis of live portfolio reviews, claims, cancellations, and complaints. This approach ensures we maintain high service standards, identify potential issues quickly, and uphold customer trust.
BOOK A CONSULTATION.
If you want to increase revenue, convert more customers and drive more growth for your business, then get in touch below.